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Please review our latest case studies listed below
"It has been six months since we were advised that Freightliner was to take over the local haulage element of our shipping contract with Evergreen Marine Corporation. This was a somewhat unexpected development and slightly concerning as we already had a long established working relationship with the previous haulier, and were concerned that the service levels we demand might well be compromised."These concerns have proved to be unfounded as the service levels provided have been exemplary, ever since the testing first day when we asked for twenty 40 foot units on the hour throughout the day! I have also had positive feedback from our security and warehouse staff commenting on how professional Freightliner drivers are when they arrive on site."
"Freightliner has always been willing to help supply containers to us, help move urgent hot boxes and frequently give alternative advice which could be considered outside the 'call of duty'. Andrew Grant at Freightliner in particular is always the person we first think of here at Jaguar, when we have a major problem that could affect production. If there is a way, Andrew will pursue it. Ideally I would prefer to use Freightliner for ALL containers moved if this was possible, as they are more reliable than any other company we use."
"On behalf of CVRD INCO I would like to express our gratitude for the highly professional service that Freightliner delivers to us 52 weeks of the year. First class staff. First class equipment. First class service."
"Our relationship with Freightliner has been ongoing for many years. The reliability of the rail service prompted us to sign a 10 year contract for a complete train, the "OOCL Express" of which a significant amount of containers on this train are for onward delivery to our customers by Freightliner Road Services which has performed in a consistent, reliable and professional manner."
Following their acquisition of P&O Nedlloyd in 2005/6, Maersk formalised a 5 year contract with Freightliner, using the majority of Freightliner's rail services daily from both Felixstowe and Southampton to all major conurbation areas within the UK. This makes the Maersk contract the single biggest Intermodal rail agreement constructed to date and Freightliner look forward to developing it still further in years to come...
"We have found over the years that Freightliner's product is delivered with consistent professionalism and reliability. Freightliner's considerable investment in equipment has no doubt played a huge part in delivering such high service standards. The Freightliner network plays a large part in our inland distribution decisions and in line with our drive on environmental responsibility, this will continue".
"Johnson Stevens Agencies Limited have supported Freightliner since its inception July 1976, and likewise through Multimodal Logistics Limited, China Shipping Container Line also support Freightliner Limited and have done so since it first called in the UK some 8 years or more ago. We are very happy with the service and attention given by Freightliner, and we will continue to use Freightliner, and as our business expands and grows we hope that our support of Freightliner Limited will also grow in volume".
CSAV manages over 70,000 transport jobs per annum within the UK. In recent years it delivered consistent double digit growth and needed to plan ahead based on the further strong levels of growth being forecast. The company sought to ensure its transport policies, practices and supporting infrastructure provided the right opportunity for the business. In 2005, working in partnership with its preferred haulage supplier, CSAV entered into an understanding with Freightliner that was intended to eventually see 25% of its business being routed by rail. Systems were realigned to ensure the dedicated transport team, also now consisting of a Freightliner operator, had total visibility and understanding of customer transport orders as received. Jobs most suited, and system released to rail, could instantly be uploaded into the Freightliner booking system. The early selection and control of the rail routed jobs ensured the company's planned rail share objectives were soon realised. In 2006, CSAV signed-up to dedicated Freightliner wagons covering movements to/from Leeds, Manchester and Birmingham. The company doubled its commitment to Birmingham in early 2007 and is presently reviewing the need for further increases. Today, CSAV is targeting 35% of its business by rail.